I absolutely love Chick fil A.  They are the epitome of customer service.  This past Friday, I took my daughters to get dinner.  As we pulled in, rain started coming down.  Wet and cold, the staff was beyond friendly and eager to help.  Throughout the pandemic, Chick fil A has been the place to go.  … Continue reading A Tale of Two Companies →

The nervous nellies, the blamers, the finger pointers – you know who I’m talking about.  Those employees/co-workers who display bad behaviors because they are traumatized from previous experience.  You can spot them a mile away.  They are constantly playing the game of CYA.  It’s sad, really.  Why do employees feel this way at work?  I’ll … Continue reading Debunking Workplace Myths →

Approach is Everything I recently had a harrowing experience with a Facebook group.  I have a daughter with autism and I had a question, so I posted it to a FB group geared toward parents and caregivers.  About 30 minutes after I posted, I was deeply sorry I did so.  I deleted the post and … Continue reading Approach is Everything →

The title’s a little dramatic but I wanted to get your attention.  President Joe Biden addressed the American people two weeks ago and outlined the beginning of his initial priorities as he takes office.  One of the key issues is the federal minimum wage – the proposal is to increase to $15.00 per hour.  While … Continue reading $15.00 Minimum Wage – It’s Time to Take Drastic Measures →

Unprecedented.  These uncertain times. Unexplored territory.  When I started thinking about what my final post of 2020 would be about, I took great pause to consider various topics.  How to possibly put this year into words?  And to that end, what do I really want to say?  There will be 10,000+ HR blog posts about … Continue reading The Gifts of 2020 →

Today is November 24, 2020.  I had a client ask me today what the ‘COVID pay’ is and how it works.  What?!?  Are you freaking kidding me? If you are a business owner or leader today, you do not have the luxury of not paying attention.  There are so many moving pieces and parts right … Continue reading You Have to Pay Attention →

After 5 years with the same company, an employee makes the difficult decision to take a new opportunity.  This decision is not made lightly; there are many factors to consider.  The time spent at the current organization has been great; however, there is no room for growth.  After talking with his family, this employee accepts … Continue reading It’s Most Important to Have the Conversation →

I love the start of a new client relationship.  It’s exciting to start digging into a business; you never know what you’ll find.  I particularly enjoy learning about an organization’s culture, especially when the organization has never had formalized HR before.  It is so interesting to talk with owners and managers about the good, the … Continue reading It’s Not Them…It’s You! →

I recently completed my first BigTen 10K (virtual) race.  Here’s the before shot: I have to say it felt pretty good; I was proud of my accomplishment.  Due to weather issues, I had to do it on a treadmill, but it worked well.  Not particularly fast (1:20:06) but slow and steady.  Here’s the after shot: … Continue reading It’s OK to Slow Down →

True stories… Manager: One of my employees is really upset about the pandemic and the furlough.  She’s very worried about her co-workers losing their jobs permanently.  She seems to be having a lot of anxiety and is often flustered.  I’m hearing from others that she said she feels like a panic attack is coming on. … Continue reading Employers – the Pandemic is an Opportunity and You’re Missing It! →